Right of Withdrawal & Return Portal

Right of Withdrawal & Return Portal

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have the legal right to cancel your order and return your purchase within 14 days without giving any reason.

Submit Your Request Electronically

Please choose the method that best matches how you completed your purchase:

  • For account holders:
    Click here to log in and submit your request instantly
    (Our secure portal will pull up your recent orders and match your line items, for fast, automated processing)
  • For guest buyers & manual submissions:
    If you checked out as a guest or prefer not to log in, please copy the Withdrawal Form Template at the bottom of this page, fill out your details, and email it directly to us at: info@spapowermachinery.com

 

Statutory Right of Withdrawal Information

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good in your order.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or an email).

 

Our Legal Business & Contact Details:

  • Company Name: SPA Landscaping Ltd (Trading as SPA Power Machinery)
  • Physical Address: 22 Orgreave Close, Dore House Industrial Estate, Sheffield, S13 9NP, United Kingdom
  • Email Address: info@spapowermachinery.com
  • Phone Number: +44(0)114 269 9119

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

Returning the Goods

You shall send back the goods or hand them over to us at:
SPA Landscaping Ltd, 22 Orgreave Close, Dore House Industrial Estate, Sheffield, S13 9NP, United Kingdom

This must be done without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

Please note: You will have to bear the direct cost of returning the goods. Due to the weight and industrial nature of our range of machinery, return shipping costs may require specialized freight or parcel services.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

 

Withdrawal Form Template

Copy, paste, and fill out the form below only if you wish to withdraw from the contract via email or physical mail.

To: SPA Landscaping Ltd

Address: 22 Orgreave Close, Dore House Industrial Estate, Sheffield, S13 9NP, United Kingdom

Email: info@spapowermachinery.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):

Product Name(s):     __________________________________________________

Order Number:      ____________________________________________________

Ordered on (*)/Received on (*):     ___________________________________

Name of Consumer(s):      ____________________________________________

Address of Consumer(s):      __________________________________________

Signature of Consumer(s) (only if this form is notified on paper):

     _____________________________________

Date:      ________________________________

(*) Delete as appropriate